Another tale of woe for poor ole' me..... beginning with this "fine" establishment. Oh, yes, they are "superb" and customer service is their #100,000,000 priority.
My story begins as I am (as usual), minding my own business, and (as usual) open my bank statement to balance the "HUGE" amount I have to operate my life on. Can you imagine my shock/astonishment/surprise when I see that above named establishment has decided to help themselves to "my" money in the amount of $4,_ _ _ _.and some change...
My story begins as I am (as usual), minding my own business, and (as usual) open my bank statement to balance the "HUGE" amount I have to operate my life on. Can you imagine my shock/astonishment/surprise when I see that above named establishment has decided to help themselves to "my" money in the amount of $4,_ _ _ _.and some change...
Not usually a "swearing" person, I did say
Of course, I discoverd this on of all days,
And we all know that
banks take
this day
off!!
this day
off!!
Long story, (trying to make short) I call "the establishment"
EVERY DAY
for a week....
and
EVERYDAY
I am told, "our recovery department is working on it".
AND
"Don't worry, we'll pay any charge back fees"
AND
"Could your account have been accessed by someone who has gained your account information.?"
(um.....yes....that would be you, Ms. BrainCellOrLackThereof)
AND
"Oh yes, we will definitely call you and/or e-mail you as soon as the problem is corrected."
AND
my personal favorite....
"Could your account have been accessed by someone who has gained your account information.?"
(um.....yes....that would be you, Ms. BrainCellOrLackThereof)
AND
"Oh yes, we will definitely call you and/or e-mail you as soon as the problem is corrected."
AND
my personal favorite....
"Of course we won't deduct "your" morgtage payment from your account until we have corrected our error"
(HELLooooo..........you already have my mortgage payment for the next 5 months)
(HELLooooo..........you already have my mortgage payment for the next 5 months)
Someone else was certainly enjoying a
vacation from their mortgage payment
for 2 months.
I hope they went somewhere nice,
like, Balise, or Fiji.
But as of today, the above mentioned
"ESTABLISHMENT"
has
FINALLY
returned my money.
Interest..............no
Apology........... no
Phone call..........no
E-mail................no
Phone call..........no
E-mail................no
Deduction from my account for "my"mortgage payment before THEY corrected THEIR error?................
that would be a big YES.
Did I waste more that 1 nano second
that would be a big YES.
Did I waste more that 1 nano second
disenrolling from "the establishment's"
auto mortgage payment plan.....
BIG FAT NO!!
And from what I hear from other "little people" like myself
IT HAPPENS ALL THE TIME!
I am living proof that
If it weren't for bad luck, I'd have no luck at all. Unknown
AND
I love sleep..my life has a tendency to fall apart when I'm awake. Hemmingway
If it weren't for bad luck, I'd have no luck at all. Unknown
AND
I love sleep..my life has a tendency to fall apart when I'm awake. Hemmingway